The Brand Spiral of Death (and other thoughts on branding)
The importance of branding from the inside out.
There are two things you need to understand about your brand:
- You care about it more than your customers do
- You can change that
In order to begin the shift to a brand that customers genuinely care about, it’s critical to understand that branding is the starting point. Not marketing. Not sales. Branding. Yes, that 8-letter word that agencies and clients have been carelessly throwing around for years in an attempt to sound smarter than one another.
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