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Things We’ve Learned So Far: Experience Design

Tips for brands to consider when designing their own customer experience.

Things We've Learned So Far Experience Design

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At Atomicdust, we used to dismiss experience design as just a high-brow, superficial way for agencies to position themselves against competitors, sound intelligent, and ultimately charge clients more for their services.

Mike Spakowski and Tara Nesbitt reveal what changed our minds about experience design and share some tips for brands to consider when designing around their own customer experience.

About Things We’ve Learned: Each quarter, we gather our colleagues, clients and peers to talk about marketing and design in the hope that sharing our experiences will help others. We call this series Things We’ve Learned So Far.